Yes, the Compass API does expose data exactly as you said but as noted earlier, we don't have the expertise to retrieve the data in a JSON format and found it very expensive to contract someone to set it up for us, which is why we turned to Crystal to see if there was something we could do directly from within Crystal. And since this is a new feature from our vendor, they are continually exposing new fields which we'd then have to go back to a consultant to add for us which further adds timne and expense.
We want to do what exactly what you suggested: retrieve the data in a JSON format, transform it to XML and use Crystal Reports to report off of the XML preferably in a dataset that is updated regularly.
Do you have any suggestions on how to do that with our limited expertise or where we can gain the expertise to do this? The bigger clients that use Cosential and have the in-house expertise are thrilled with the Compass solution but we are struggling. I know this is a little off topic at this point but any suggestions are appreciated.
Also, my understanding is no matter what, we'd need CR Enterprise Reports to make this happen in any case. Correct? And also we'd need still have expertise to pull the Compass data out of Cosential and into Crystal Enterprise reporting repository?
Thanks,
Sarah