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Re: Blind Transfer isn't working, but warm is

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Hi Emilio,

 

Once we had a similar issue.

 

Sounds to me that SAP CCtr sends a SIP message (e.g. REFER) to the gateway, which the gateway doesn't understand.

 

I would try to check the configuration of the SIP gateway or try to play around with the following parameters:

SC => Call Switching => Global Switching Settings => Adv. Settings =>  Use CD-Controlled Transfer

SC => System Management => Channels => Voice Channel => Transfer => Enable Join Transfer

 

BR,

Thomas


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