Why would you post the same query in two incorrect SCN Spaces? I moved your post from the Crystal Reports Space to the BI Platform
You should be able to get help in that Space.
As a BTW, cross posting is against the The SCN Rules of Engagement which I'd recommend you have a look at please.
If this is a critical issue, please create a phone case in the SAP Service Market Place which you should have access to since you are using CRS.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Message was edited by: Ludek Uher